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Terms of Service

Last updated: August 2026

These Terms of Service (“Terms”) are a legal agreement between you (“you”, “your”) and LinkLoom (“we”, “us”, “our”). They govern your access to and use of the LinkLoom platform, website (linkloom.app), APIs, and related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old to use the Service. By agreeing to these Terms, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Your account

2.1 Account creation

You must provide a valid email address to create an account. We use one-time password (OTP) email authentication. You are responsible for maintaining access to the email address associated with your account.

2.2 Account security

You are responsible for all activity that occurs under your account. Notify us immediately at support@linkloom.app if you suspect unauthorized access.

2.3 Account accuracy

You agree to provide accurate, current, and complete information. We may suspend or terminate accounts with materially inaccurate information.

3. The Service

3.1 Description

LinkLoom is a content creation and optimization platform that provides AI-powered content generation, SEO/AEO/GEO scoring, multi-platform publishing, content repurposing, and visibility tracking across search engines and AI answer engines.

3.2 AI-generated content

Content generated using LinkLoom’s AI features is produced by third-party language models. While we implement fact-checking and quality scoring, AI-generated content may contain inaccuracies, biases, or errors. You are solely responsible for reviewing, editing, and verifying all content before publishing. LinkLoom does not guarantee the accuracy, completeness, or fitness for purpose of AI-generated output.

3.3 Optimization scores

SEO, AEO, and GEO scores are estimates based on our proprietary analysis. They do not guarantee search engine rankings, AI engine citations, or any specific performance outcome. Search and AI engine algorithms are outside our control and subject to change.

3.4 AI visibility tracking

AI visibility tracking monitors mentions and citations across third-party AI engines. This data is collected on a best-effort basis. AI engines may change their outputs, APIs, or access policies at any time, which may affect tracking accuracy or availability.

4. Your content

4.1 Ownership

You retain full ownership of all content you create, upload, or import into LinkLoom. We claim no intellectual property rights over your content.

4.2 License to us

By using the Service, you grant LinkLoom a limited, non-exclusive, royalty-free, worldwide license to host, store, process, display, and transmit your content solely as necessary to provide the Service. This license terminates when you delete your content or close your account.

4.3 Content responsibility

You are solely responsible for the content you create, publish, and distribute through LinkLoom. You represent that your content does not violate any law, infringe any third-party intellectual property rights, or contain material that is defamatory, obscene, or harmful.

4.4 Content portability

You may export your content at any time in Markdown, HTML, or JSON format from your dashboard. There is no lock-in.

5. Third-party integrations

5.1 Authorization

When you connect a third-party service (CMS platforms, social media, email newsletters, Google Search Console, Google Analytics, automation tools), you authorize LinkLoom to access that service on your behalf using the credentials or tokens you provide. You are responsible for ensuring you have the right to grant this access.

5.2 Google API Services

LinkLoom’s integration with Google services (Google Search Console, Google Analytics) uses OAuth 2.0 and is subject to the Google API Services User Data Policy, including the Limited Use requirements. Our use of data from Google APIs is described in detail in our Privacy Policy.

Key points:

5.3 Publishing destinations

When you publish content to a connected platform, that content becomes subject to the terms and policies of the destination platform. LinkLoom is not responsible for how third-party platforms handle your content after publication.

5.4 Third-party availability

LinkLoom integrates with third-party services that are outside our control. We do not guarantee the availability, accuracy, or continued operation of any third-party integration. If a third-party service changes its API, policies, or availability, the corresponding LinkLoom integration may be affected.

6. Acceptable use

You agree not to:

We reserve the right to suspend or terminate accounts that violate these terms without notice.

7. Subscriptions and billing

7.1 Plans and pricing

LinkLoom offers free and paid subscription plans. Current pricing, plan features, and usage limits are described on our pricing page. Prices are in US dollars unless stated otherwise.

7.2 Billing cycle

Paid plans are billed in advance on a monthly or annual basis, depending on your selection. Annual plans are billed as a single upfront payment.

7.3 Payment

Payment is processed by our third-party payment provider. By subscribing to a paid plan, you authorize us to charge the payment method on file at the applicable rate.

7.4 Upgrades and downgrades

You may upgrade or downgrade your plan at any time from your billing settings. Upgrades take effect immediately with prorated charges. Downgrades take effect at the end of the current billing cycle.

7.5 Cancellation

You may cancel your subscription at any time from your billing settings. Upon cancellation, you retain access to paid features until the end of the current billing period. After that, your account reverts to the free tier.

7.6 Refunds

We offer a 30-day money-back guarantee on your first paid subscription. If you are not satisfied within 30 days of your initial charge, contact support@linkloom.app for a full refund. Beyond this period, fees are non-refundable except where required by applicable law.

7.7 Price changes

We may change pricing with at least 30 days’ notice. Price changes apply to the next billing cycle after notice is given.

8. Intellectual property

8.1 Our property

The Service, including its design, code, features, documentation, branding, and proprietary algorithms (SEO/AEO/GEO scoring, AI visibility tracking, triage systems), is owned by LinkLoom and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described here.

8.2 Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant us a non-exclusive, perpetual, royalty-free license to use and incorporate that feedback without obligation to you.

9. Limitation of liability

To the maximum extent permitted by applicable law:

These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless LinkLoom, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising from your use of the Service, your content, your violation of these Terms, or your violation of any third-party rights.

11. Termination

11.1 By you

You may close your account at any time from your dashboard or by emailing support@linkloom.app. Upon closure, your data will be handled in accordance with our Privacy Policy.

11.2 By us

We may suspend or terminate your account if you violate these Terms, engage in activity that harms the Service or other users, or fail to pay applicable fees. Where practicable, we will provide notice before termination.

11.3 Effect of termination

Upon termination, your right to use the Service ceases immediately. We will retain and delete your data in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including ownership, disclaimers, indemnification, and limitations of liability) will survive.

12. Dispute resolution

12.1 Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

12.2 Informal resolution

Before filing any legal action, you agree to contact us at legal@linkloom.app and attempt to resolve the dispute informally for at least 30 days.

12.3 Jurisdiction

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

13. General provisions

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you may close your account before the effective date.

15. Contact

For questions about these Terms, contact us at:

Email: legal@linkloom.app Mail: LinkLoom, Attn: Legal, PO Box 3201, Wilmington, DE 19804, USA