LinkLoom
Help & answers

Frequently asked questions

Find answers to common questions about LinkLoom. Can't find what you're looking for? Our support team is here to help.

All questions

What is LinkLoom?

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LinkLoom is an end-to-end AI content platform for creators, marketers, and agencies. It combines ideation, multi-source content generation, brand voice, dual SEO + AEO optimization, and one-click publishing to 50+ destinations in a single workflow.

How do I get started with LinkLoom?

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Sign up for a free account at dash.linkloom.app, connect a publishing destination (or skip to start in the editor), and create your first piece in under five minutes. No credit card required to try.

Do I need technical knowledge to use LinkLoom?

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No. LinkLoom is designed for non-technical creators. If you can use a word processor, you can use LinkLoom. Advanced users can also tap into webhooks, API, and custom templates.

How does the 30-day money-back guarantee work?

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If LinkLoom isn't right for you within 30 days of your first paid charge, contact support and we'll refund you in full — no questions asked.

Can I change plans anytime?

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Yes. Upgrade or downgrade from billing settings any time. Upgrades are prorated immediately; downgrades take effect at the next billing cycle.

What happens if I exceed my article limit?

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You'll be notified as you approach your limit. You can purchase additional credits, upgrade your plan, or wait until the next billing cycle.

Do you offer annual billing discounts?

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Yes. Annual billing saves roughly 20% across every paid plan compared to monthly billing.

Can I cancel anytime?

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Yes. Cancel from billing settings in one click. You retain access until the end of your billing period.

What types of content can I create with LinkLoom?

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Blog posts, product descriptions, landing pages, email copy, social posts, video scripts, newsletters, and more. LinkLoom supports any text-based content format.

How does the SEO optimization work?

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LinkLoom's real-time SEO scoring evaluates keyword coverage, heading hierarchy, readability, internal linking, schema markup, and more — and ranks suggested fixes by estimated lift.

What is AEO (Answer Engine Optimization)?

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AEO ensures your content is cited by AI assistants like ChatGPT, Claude, Perplexity, Gemini, and Copilot. It focuses on entity clarity, answer density, citation surface, and structured data — signals LLMs use when generating responses.

What is GEO (Generative Engine Optimization)?

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GEO is closely related to AEO and refers to optimizing content to appear in generative AI outputs. LinkLoom's scoring engine covers both AEO and GEO signals together.

Can I publish directly to my website?

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Yes. LinkLoom publishes one-click to WordPress, Medium, Ghost, Webflow, Substack, LinkedIn, X/Twitter, plus webhooks and custom HTML export — over 50 destinations in total.

Is my data secure?

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LinkLoom uses encrypted storage, OAuth 2.0 for integrations, and follows industry-standard security practices. Your content and credentials are never shared with third parties.

Can I invite team members to my account?

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Yes, on Business plans and above. Business includes 5 seats and Agency includes 15. Additional seats can be added via expansion bundles.

How do I reset my password?

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Use the "Forgot password" link on the sign-in page at dash.linkloom.app. You'll receive a secure reset link via email within seconds.

Can I export my data?

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Yes. All your content can be exported as Markdown, HTML, or JSON at any time. You own your data and there's no lock-in.

How does Enterprise pricing work?

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Enterprise is custom-priced based on volume, seats, integrations, and SLA requirements. Contact sales for a tailored quote.

Do you offer custom integrations?

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Yes, on Business and Agency plans via Zapier, webhooks, and our REST API. Enterprise customers also get bespoke integration support.

Is there a dedicated support option?

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Yes. Business and Agency plans include phone and priority support. Enterprise customers get a dedicated success manager and SLA-backed support.

Do you offer training for teams?

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Yes. Onboarding sessions are included for Business, Agency, and Enterprise plans. Self-serve training and documentation are available in the Help Center for everyone.